Posts From Turnkey Technologies Inc.

Microsoft Dynamics CRM 2015 Tip: Utilizing Calculated Fields

As an involved Microsoft Dynamics CRM partner, we work closely with each of our clients regarding their ongoing utilization and results achieved with Microsoft Dynamics CRM. It’s through the creativity and resourcefulness of customers and end-users that many unique insights

Read More

Microsoft Dynamics GP Tip: Classifying Vendors for Faster Check Batches

Do you routinely pay out vendors using check batches, manually entering your vendors into each and every batch? That can get a bit mundane, not to mention time-consuming. Luckily, vendors can be grouped in a couple of different ways in

Read More

Tried and True User Adoption Tips to Achieve an ROI on Your Microsoft Dynamics CRM Investment

Did you know only 10 percent of user acceptance challenges arise from technical difficulties? The remaining 90 percent of the hurdle is acceptance (or adoption) among employees according to a 2011 article in “IT Business Edge.” This statistic is one

Read More

Microsoft Dynamics GP Workflow 2.0

Does your organization utilize the workflow functionality built into Microsoft Dynamics GP? If not, there has never been a better time to start. Initiating a workflow is an easy way to achieve more benefits from your Microsoft Dynamics GP solution

Read More

5 Ways to Maintain Accurate Data

4.1 out of 5 Rating: 4.1 out of 5 stars

With the recent Microsoft Dynamics CRM 2014 Spring Wave release, everyone is talking mobility, social listening, and marketing automation. But what good is any of this without accurate data in your CRM solution? Read on as Microsoft Gold-certified expert Turnkey

Read More

BI Tools You Already Own

Your business is speaking to you in the language of data and opportunity. Can you understand it? Fluency in this language of business intelligence (BI) is a key difference between good companies and great companies. Since every company knows that

Read More

Filters and Activity Reports in Microsoft Dynamics CRM

Microsoft Dynamics CRM is built to be user friendly making operations streamlined and efficient while being complex enough to handle user needs. Once users dive in and utilize the software, they find any information about clients and campaigns right at their fingertips.

Read More

Engaging Customers Just Got Easier

Organizations today have a considerable number of tools available for researching future purchases. Consequently, sales teams should be equipped with the tools needed to know their customers and engage them in a way that is relevant and meaningful. Having access to thorough information about customers and products are crucial elements to empowering a sales team. Integrating the back office data of an ERP system with the front-line sales tools of a Microsoft Dynamics CRM system gives sales teams the complete, detailed picture they need to properly engage with, and bring value to, the customer.

Read More

De-Mystifying MRP in Microsoft Dynamics GP

One of the most powerful features of the Microsoft Dynamics GP Manufacturing Suite, is MRP – Materials Requirements Planning. Paradoxically, it may also be one of the least understood functionalities in the Microsoft Dynamics GP world! While MRP can work wonders for a manufacturing organization in controlling inventory, there is a certain level of hesitation with users and the consulting community when it comes to implementing MRP.

Read More

Mobility to Empower Sales – With Microsoft Dynamics CRM 2011

The last thing a salesperson wants to hear before walking into a customer’s office is, “Your company’s service is getting worse and worse by the day. Yesterday’s shipment arrived late and on top of that … included the wrong items.” That well-planned sixty minutes of precious fact-to-face time with a customer who is a perfect prospect for a new product or service will now be spent doing damage control. Given the customer’s history and relationship with the organization; there was confidence in the ability to cross-sell into this account and make a big impact on the quota. The next grueling hour is spent trying to figure out what happened on an unplanned and uncomfortable conference call with the service department – from the customer’s office. Attempts are made to chase down information and develop an on-the-fly plan to keep the customer happy. If only these issues were known before hand, the impact to the customer could have been minimized sooner and more a productive meeting could have been held as planned.

Read More