News

10 Tips to Boost Online Bill Pay Adoption

So what can companies do to promote the acceptance of electronic bills and payments in lieu of paper billing? Clearly the benefits for businesses are considerable with regards to cost reduction, expedited funding, call center demands, environmental impact, and customer

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Introducing The New Cargas.com

New Website Highlights Business Software & Consulting Services Lancaster, PA — Cargas Systems is pleased to announce the re-launch of cargas.com, a newly designed website for their business software and consulting service specializing in Intacct, Microsoft Dynamics GP, CRM and

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An Interview with Doug Burgum

After helping lead Great Plains Software to a worldwide presence, many people may assume that Doug Burgum – who served in executive roles including chief executive officer and chairman of the board of directors at Great Plains – rode off

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Yammer

I recently sat down with Brian Murray from Yammer to learn more about Microsoft’s latest acquisition. Before joining Yammer two and a half years ago, Brian worked for the technology consulting practice of Deloitte. Deloitte was an early adaptor of Yammer and was Brian’s first introduction to the product. Shortly thereafter, Brian joined the Yammer team as a customer success manager. The position involved working with enterprise clients to help extract greater value from the tool by achieving greater adoption and overall success. Brian became the Director of Enterprise Strategy within the Yammer Product Team six months ago and now works as a liaison between internal product and engineering groups within Microsoft ensure the Yammer experience goes across the many Microsoft enterprise software solutions.

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Bolstering Business: a Few Down-to-Earth Reasons to Use the Cloud

An August survey – conducted by Wakefield Research and commissioned by Citrix – illuminates what many cloud service providers have long suspected: Most people are still struggling to understand what, exactly, the cloud is. Thanks to recent appearances in the well-known business cartoon Dilbert, it’s safe to say that the concept of cloud computing has gone mainstream. Nonetheless, many respondents of the Citrix study seemed a little uncertain on the fine print—and the benefits— of doing business in the cloud.

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Developing with HTML

There have been many changes and advancements in the web development arena over the last few years, but none more important than the advent of HTML5.

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The Evolution of Technical Support: A conversation with John Messelt

John Messelt joined Great Plains Software in 1999 as a support engineer working with Microsoft Dynamics GP. His focus over the last 13 years has remained on providing services to Microsoft customers throughout North America. John moved to the Microsoft Dynamics CRM support team when it was first formed to support Microsoft Dynamics CRM version 1.0. For the last four years, John has been the Group Manager for North American Technical Support on the Microsoft Customer Service and Support team. John and his family reside in Fargo, ND.

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Connect and Empower – Dynamics University

Many of you are reading Dynamics University magazine for the first time. This magazine is a quarterly publication from an elite group of Microsoft Dynamics resellers throughout the United States. Each quarter, you should expect to receive Dynamics University and we hope you find it a valuable educational tool. To us, Dynamics University represents the culmination of great ideas and content from the best reselling Microsoft Dynamics partners with a focus on helping the Microsoft Dynamics channel achieve more for less. The idea for Dynamics University was born out of a desire to drive greater educational offerings within the Microsoft Dynamics community. The reality is – training is usually an area where customers cut budgets and the unfortunate attitude of many is that spending big on training is wasted. It is common for many companies to invest in training only as part of an implementation. The reality is that few companies choose to refresh their end-user training during the product lifecycle, nor do they bother to train newly hired employees adequately.

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Debits and Credits

Debits and Credits Changing the Date on a Transaction by Linda Brock, Knaster Technology Group Change the date on a transaction, inquiry, or report screen – essentially anywhereyou have a date field – by simply typing the day (assuming the

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Microsoft Retail Products – the right fit?

For 26 years I worked for a wholesalerretailer who had proprietary systems developed because they were sure that there wasn’t any system (particularly a POS system) that would satisfy their needs. When I joined Cargas Systems as a consultant and

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