Cloud Solutions and Microsoft Dynamics CRM

Cloud Solutions and Microsoft Dynamics CRM

Written By: Sarah Tackett

from May 4, 2015

The value of cloud adoption with Microsoft Dynamics CRM

It seems like the world is going cloud-crazy these days. And when it comes to CRM, it’s easy to see why everyone is flocking to the cloud. Adopting the cloud cannot only eliminate lengthy deployments and provide greater flexibility with reduced maintenance of the system, but also increase mobility and safety.

According to IDC Successful Cloud Partners 2.0, public IT cloud services spending reached $47.4 billion (US) in 2013 and is expected reach more than $127 billion (US) by 2018. Additionally, the same IDC research shows that cloud-oriented partners have 1.5 times higher gross profit percentages and 1.6 times the recurring revenue as a portion of total revenue than other partners.

Demand for cloud services shows no signs of slowing down. The cloud platform offers many advantages. Here are some of the ways your organization could benefit from Microsoft Dynamics CRM cloud solutions:

Safe Data Storage

With the Microsoft cloud platform, you can maintain continuous service, even through the failure of disks or entire servers, without disrupting storage availability. Windows Server 2012 R2 offers virtualized file-based storage suitable for application data. Built on industry-standard hardware, these file-based storage configurations can deliver up to 1,000,000+ IOPS while providing uninterrupted service to workloads like Hyper-V and SQL Server – even through the loss of a disk or server. Not only will you reduce costs, all while maintaining the performance as well as the availability of traditional proprietary storage, but your data will be safer, too. According to Baseline Magazine, 94 percent of businesses saw an improvement in IT security after switching to the cloud.1 

Increased End-User Access

The cloud not only gives companies the peace of mind that their data is safe, but it also offers the ability to make nearly every daily business process a mobile one. Sales teams, customer service, accounting, and other teams can easily access data on their mobile devices and continue working no matter where they are. With the cloud, companies essentially have their entire customer database in their pockets, with full access to dashboards, comprehensive views of customers, approval processes, and more. That means if you’re out in the field with a client, and he/she suddenly changes his/her mind about an order, you can make changes on the spot! That speed, flexibility, and access provide the capability to go out, meet with customers, and answer any questions related to their account in real-time – with no computer needed –anywhere, anytime.

More Efficient IT

Although your operations team might want to improve systems, they most likely spend a majority of their time putting out fires. Whether troubleshooting bugs, helping a user access an application, or responding to password reset tickets all day, solving user problems is a time-consuming activity for IT – and an obstacle in getting other work done on time. The Microsoft Cloud Platform approach allows IT teams to get all the benefits of scale, speed, and agility while still protecting existing investments. This means your employees can now rapidly build and deploy applications, flexibly manage IT services, support real-time analytics across all forms of data, and focus on strategic business initiatives.

The advantage of using a cloud-hosted CRM over traditional systems is massive – firstly, the cloud-based solutions cost only a fraction of traditional CRM systems. In addition to this, the implementation timelines are quick, collaboration between teams across various geographies is easy, and most importantly, they help businesses scale up their systems in a fast and timely manner. When used appropriately, the cloud does offer great benefits. However, not all cloud vendors are alike.

Microsoft has both real public cloud scale experience and a deep understanding of your legacy infrastructure. It can run your legacy assets, as well as your new cloud assets, on an enterprise level and at enterprise standards. That’s the perfect combination to provide the right cloud solution for you. Microsoft can adapt to your cloud roadmap and meet your business needs for compliance, security, and high availability. Extend your IT team’s existing skills, increase data security, and work anywhere, anytime with Microsoft Dynamics CRM cloud solutions.

1 http://www.baselinemag.com/cloud-computing/slideshows/11-things-you-should-know-about-the-cloud.html